The Call Takers Blog
What are the general benefits of outsourcing?
First things first, we’re going to take a look at the main benefits of outsourcing PA services. After that, we’ll look at the some of the key areas within a business that can profit as a result.
So, what are the direct benefits of outsourcing PA services?
1. It gives you immediate access to the best talent
Finding skilled PA staff can be tough work, and you can never be sure who’ll benefit your company and who won’t.
By outsourcing your work, you can pick and choose who you work with, and end the business relationship without hassle should things not work out for you.
Then, when you find the right person, you can stick with them for as long as it suits your company. Essentially, it's a much more flexible approach to staffing.
2. It’s the sensible financial option
Full-time employees can be expensive. As well as salary payments, you’ll also have to contribute to NI, pensions, workplace consumables and so forth.
When you outsource, you have a flat fee and that’s it, and the fee will be much lower than a full-time salary.
For growing businesses that simply aren’t ready to take on full employees, outsourcing is the best financial option.
3. It’ll take the work off your hands
No growing business has time to focus on the little things, but the little things do have to get done. Market research, data entry, emails, arranging meetings…
By passing it all on, you’ll save yourself a huge amount of time and effort. What’s more, cheaper outsourcing costs will mean that you can use that free time for the activities that make the real money.
4. You’ll be able to focus
Running a successful business in 2017 requires a great deal of mental focus, the sort of mental focus that’s easily ruined by having to deal with little, fiddly tasks.
When you get rid of those routine tasks, you’ll be amazed by how much time you have to focus on the things that really matter, such as customer service, effective marketing, managing your staff, and so on.
5. You won’t miss any leads
If you outsource PA work, one of the major benefits is being able to offer 24/7 customer service response.
In today’s world, it’s not uncommon to do business with worldwide clients, and an outsourced team will be able to take and field enquiries from around the world, even while you’re sleeping.
6. You’ll get more done
It might seem like a more obvious point, but it’s worth re-iterating: by outsourcing your day-to-day tasks, you’ll have more free time and as a result, you’ll be able to work on the things that make a bigger difference to your bottom line.
Too many business leaders let themselves get bogged down in things that might be necessary, but don’t actually help their businesses grow.
There are only so many hours in the day, but effective outsourcing can help you free some up.
7. You can scale as and when
Business growth is rarely completely linear. Usually, you’ll have quiet periods followed by periods of big expansion. Outsourcing will enable you to manage this process more effectively, as you won’t have to worry about managing multiple new hires at once. Instead, you can take PA staff on as and when you need them to manage day-to-day tasks.
However fast your growth is, you'll only ever need to hire in the key areas which PA work won't affect.
8. You’ll enjoy a better life-work balance
Let’s face it, no-one starts a business because they want to work 14 hours a day.
However, many business leaders fall into the trap when – with a small investment – they could enjoy all the benefits of running a company without having to sacrifice that most valuable resource: time.
The funny thing is, it’s those smaller tasks that tend to take up all the time, especially if you’re not naturally skilled at managing them.
By outsourcing, you’ll be able to finish your work for the day and head home, rather than having to load up a spreadsheet and start doing the grunt work.